Privacy Policy

Last Updated: July 2025

1. INTRODUCTION

Welcome to Furrden ("we," "us," "our," or the "Company"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").

Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. INFORMATION WE COLLECT

2.1 Information You Provide to Us

2.2 Information Collected Automatically

2.3 Information from Third Parties

3. HOW WE USE YOUR INFORMATION

We use the information we collect to:

3.1 Provide and Maintain Our Service

3.2 Improve and Develop Our Service

3.3 Communicate with You

3.4 Ensure Safety and Security

3.5 Legal Compliance

4. HOW WE SHARE YOUR INFORMATION

4.1 With Other Users

4.2 With Service Providers

4.3 With Pet Care Professionals

When you use services, we share relevant information with:

4.4 For Legal Reasons

We may disclose information when required by law or to:

4.5 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4.6 Aggregated Information

We may share aggregated, anonymized data that cannot identify you personally for research, marketing, or other purposes.

5. DATA RETENTION

We retain your information for as long as necessary to:

When you delete your account, we will delete or anonymize your personal information within 90 days, except where retention is required by law.

6. DATA SECURITY

We implement appropriate technical and organizational measures to protect your information, including:

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. YOUR PRIVACY RIGHTS

7.1 Access and Portability

You have the right to access your personal information and request a copy of your data in a portable format.

7.2 Correction

You can update or correct your information through your account settings or by contacting us.

7.3 Deletion

You can request deletion of your account and personal information, subject to legal requirements.

7.4 Opt-Out

You can opt-out of:

7.5 Restriction

You can request that we restrict processing of your information in certain circumstances.

8. SPECIFIC RIGHTS BY JURISDICTION

8.1 Rights for Indian Residents

Under applicable Indian data protection laws, you have additional rights including:

8.2 Rights for US Residents

Depending on your state of residence, you may have additional rights under state privacy laws, including:

8.3 California Residents (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act, including:

9. CHILDREN'S PRIVACY

Our Service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

10. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place for such transfers, including:

11. AI AND AUTOMATED DECISION-MAKING

11.1 How We Use AI

11.2 Your Rights

You have the right to:

12. COOKIES AND TRACKING

Our mobile app does not use cookies, but we may use similar technologies for:

13. THIRD-PARTY LINKS

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of material changes by:

15. CONTACT US

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Data Protection Officer
Furrden
Email: [email protected]
Website: www.furrden.com

For specific privacy requests, please email: [email protected]

16. GRIEVANCE REDRESSAL

16.1 For Indian Users

In accordance with Information Technology Act 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below:

Grievance Officer
Name: Sumit Maurya
Email: [email protected]
Time: Mon-Fri (9:00 AM - 6:00 PM IST)

16.2 For US Users

For privacy-related complaints, please contact our Privacy Team at [email protected]. We will respond within 30 days.

17. LEGAL BASIS FOR PROCESSING (Where Applicable)

We process your personal information under the following legal bases:

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By using Furrden, you acknowledge that you have read and understood this Privacy Policy.